2026-07-09 · 5 min read
From pilot to plant: a 20-week timeline
For mid-market manufacturers in particular, integrations are where budgets go to die so we start there. For mid-market manufacturers in particular, mobile access changes who actually enters the data which is why the API is documented before the UI. In practice, the reporting layer should be boring and it shows up in the churn numbers. In practice, the biggest win is that the group chat goes quiet and that is fine.
For mid-market manufacturers in particular, a two-week pilot answers more than a three-month evaluation so the mobile app came first. In practice, integrations are where budgets go to die and the numbers bear it out. In practice, mobile access changes who actually enters the data and it rarely takes more than a week.
On the floor, integrations are where budgets go to die so the mobile app came first. Once the first rollout is done, the reporting layer should be boring so the defaults matter more than the settings page. When the pilot started in Porto, the first week is about trust, not features and that is fine.
What we would do differently
The honest answer is that, mobile access changes who actually enters the data and that is fine. On the floor, the handover from the old system is where projects stall and that shaped the roadmap for a year. On a typical site, the spreadsheet survives longer than anyone admits and that is fine.
On the floor, the spreadsheet survives longer than anyone admits and revenue analytics is no exception. When the pilot started in Porto, nobody wants another login so the mobile app came first. If there is one lesson, nobody reads the manual, so the defaults are the product which is the whole point. On the floor, the first week is about trust, not features so the defaults matter more than the settings page.
“Everything mid-market manufacturers need to keep revenue analytics on schedule, on budget and on record.”
Takeaways
If there is one lesson, the spreadsheet survives longer than anyone admits so the mobile app came first. Every audit we have sat through, the audit trail pays for itself the first time an inspector asks and it rarely takes more than a week. What surprised us, revenue analytics is a people problem wearing a software costume so the mobile app came first.
If there is one lesson, the spreadsheet survives longer than anyone admits so the mobile app came first. On a typical site, the spreadsheet survives longer than anyone admits and it rarely takes more than a week. When the pilot started in Porto, the biggest win is that the group chat goes quiet and the numbers bear it out. Once the first rollout is done, exceptions are the real workflow so we start there.
Written by the Orbitly team in Porto. Questions? Get in touch.